SERVICE PROVIDER PROGRAM
Deliver Modern Mobile
Discovery—At Scale
PME's Service Provider Partner Program is designed for organizations that deliver litigation support, investigations, compliance, and eDiscovery services and want to offer defensible, remote mobile data collection and review without the cost and complexity of legacy forensic workflows.
As a PME Service Provider Partner, you gain access to a purpose-built mobile discovery platform that enables you to collect, preserve, and review mobile data efficiently while improving margins, accelerating delivery, and differentiating your services.
Your Clients
Legal & compliance teams
Your Firm
Service delivery & support
PME Platform
Collect & Review tools
OPPORTUNITY
The Opportunity: Mobile Data Is a Blind Spot
Mobile communications—text messages, chat apps, and mobile media—are now central evidence in legal and regulatory matters. Yet service providers face persistent challenges.
PME was built to address these challenges with a remote-first, legally defensible mobile discovery model.
CHALLENGES
Service Provider Challenges
Fragmented Data
Fragmented data across devices and platforms creates collection complexity.
High Cost and Delay
High cost and delay from onsite collections and device seizures.
Defensibility Risks
Privacy, defensibility, and chain-of-custody risks with legacy methods.
Cross-Border Requirements
Cross-border data and regulatory requirements across jurisdictions.
Pressure to Deliver
Pressure to deliver faster, more cost-effective outcomes.
SOLUTION
The PME Solution: Collect, Preserve, and Review
PME combines remote mobile data collection with a web-based review platform, allowing service providers to manage the full mobile discovery lifecycle.
Custodian-Guided Workflows
Custodians participate remotely with guided, intuitive workflows.
Targeted Collection
Targeted collection of relevant data only—no full device imaging.
Cryptographic Preservation
Cryptographic fingerprinting and immutable preservation of collected data.
Integrated Review
Integrated review environment for investigation and export.
BENEFITS
Why Service Providers Choose PME
Client Benefits
Seamless transition from mobile collection to attorney review
Faster turnaround times
Reduced disruption to custodians
Targeted, consent-based acquisition
Lower overall discovery costs
Partner Benefits
Improved delivery margins
Differentiation through modern mobile capability
Strong appeal to Am Law firms and corporate legal departments
Ability to move up the value chain beyond labor-only services
Client Benefits
Forensically sound collection
Clear audit trails and defensible workflows
Support for multi-jurisdiction and data localization requirements
Reduced privacy and compliance risk
REMOTE COLLECTION
Simple, Efficient Remote Collection
PME enables 100% remote mobile collection—no hardware kits, no onsite technicians, and no device takeover.
Custodian-Guided Workflows
Custodians participate remotely with guided, intuitive workflows.
Targeted Collection
Targeted collection of relevant data only—no full device imaging.
Cryptographic Preservation
Cryptographic fingerprinting and immutable preservation of collected data.
Integrated Review
Integrated review environment for investigation and export.
ONBOARDING
How the Partnership Works
Platform Access & Enablement
Full access to PME Collect and PME Review. Training and onboarding provided by PME. Access to interactive tutorials, recorded demos, and product guides.
Support Model
Service Provider delivers first-level support to its users and custodians. PME provides escalation support and ongoing partner assistance.
Integration & Operations
API and webhook integration options available. Detailed invoicing with client identifiers to support cost allocation. Designed to fit into existing service delivery workflows.
PARTNERSHIP
Onboarding & Ongoing Partnership
PME also encourages continuous partner feedback through its Partner Experience Group to help align product development with real-world service provider needs.
Service Order Execution
Complete the partnership agreement and service order.
Tenant Activation
Get full access to PME Collect and PME Review.
Kickoff Call
Align on goals, workflows, and support structure.
Training Sessions
Individual or group training sessions on the platform.
Ongoing PME Partner Support
Continuous partner support and access to the Partner Experience Group.
IDEAL FOR
Who This Program Is For
The Service Provider Partner Program is ideal for:
eDiscovery & Litigation Support Providers
Organizations delivering discovery and litigation support services.
ALSPs & LPOs
Alternative and legal process outsourcing providers expanding capabilities.
Compliance & Investigation Firms
Compliance and investigation service firms supporting regulated industries.
Consulting Organizations
Consulting organizations supporting regulated industries.